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Privacy Policy

Last updated: April 2026

1. Data We Collect

We collect the following categories of personal data:

  • Account data: email address, username, hashed password
  • Profile data: display name, avatar image
  • Transaction data: trade history, deposit and withdrawal records
  • Financial data: wallet addresses you provide for withdrawals
  • Usage data: IP addresses, browser user-agent, access timestamps
  • Deposit proofs: screenshots you upload to verify deposits

2. How We Use Your Data

  • To operate your account and process trades
  • To review and approve deposits and withdrawals
  • To detect and prevent fraud
  • To calculate and pay referral commissions
  • To send transactional emails (deposit approvals, withdrawal updates)
  • To comply with applicable legal obligations

3. Data Sharing

We do not sell your personal data. We may share data with:

  • Supabase — our database and authentication provider (EU data processing available)
  • Sentry — error monitoring (no PII in error payloads)
  • Vercel — hosting and edge delivery
  • Law enforcement when required by valid legal process

4. Data Retention

Account data is retained for the lifetime of your account plus 7 years for financial compliance purposes. You may request deletion of non-financial data by contacting support.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request erasure of non-financial data
  • Object to processing for marketing purposes
  • Data portability

To exercise these rights, email privacy@trustpro.trade.

6. Cookies

We use essential session cookies only. No third-party tracking cookies. Session cookies are httpOnly, Secure, and SameSite=Lax. You can delete cookies via your browser settings, which will log you out.

7. Security

We use TLS 1.3, encrypted storage, and role-based access controls to protect your data. Deposit screenshots are stored in private buckets accessible only to admins and the uploading user.

8. Changes to This Policy

We may update this policy. Significant changes will be communicated by email. Continued use after changes constitutes acceptance.

9. Contact

For privacy enquiries: privacy@trustpro.trade